Refund policy

At Pearl Envelopes, each envelope is specially crafted and customized with your name or message, making it unique and personal. Due to this customization, all sales are final and non-refundable.

However, we truly care about your satisfaction. If you receive an envelope with a printing error, defect, or damage during transit, please reach out to us within 3 days of receiving your order. We will be happy to assess the issue and offer a suitable solution, which may include a replacement or partial refund depending on the situation.

To request assistance, kindly provide:

• Your order number

• A clear photo of the issue

• A brief description of the problem

Send these details to pearlenvelopes@gmail.com or WhatsApp us at  +923191462621

Thank you for understanding and supporting small, custom-made creations!